DHL World Wide Express Delivery
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Turn Around Time

What is the typical turn-around time

How long will the whole process take?

Regular order
Usually it takes about 3-4 weeks for creation after we receive your full order details and about 4 business days for delivery.
But you should keep an eye on your email and reply timely during the creations since we send the proofs for your approval.
We are not responsible for any delay on the shipment due to your late response.

Rush order

If it is a tight time frame for you, you can upgrade your regular order to rush order.
The rush order can be completed and shipped within 10 days but with no proofing.
And it also needs about 4 business days for delivery.

All our dolls are carefully and securely packaged for their protection before shipping.
We use DHL as the preferred transportation carrier and deliver worldwide at low flat fee.

Please note that Saturday, Sunday and National Holidays such as Christmas, Thanksgiving, July 4th do not count within the delivery time as the courier dont provide service at those days.

Other FAQs:
Why Choose Us
Turn Around Time
How to Order
What I Need to Provide
How It Works
Dimension Details
What is The Doll Made of
Customs and Import Taxes
Shipping & Damage Report
Returns & Exchanges