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How It Works

You need to provide us with the required details after your purchase.
*How to order and what details required, please refer to the item you want to purchase.
You can find the order instructions on the listing page.

To ensure the doll resembles you, we send you the proofs at every step throughout the process. Please check your email often and respond in timely manner during the creation.

If you don't think the proofs are good enough, small changes or some tweaking can be made on the proofs at your request, such as making the nose wider or lips thinner.
We get the proofs baked after your approval and then move forward with next step.
Once the proofs are baked, we are unable to make any change.

We get the head and body portion assembled at the end.

All our dolls are carefully and securely packaged for their protection before shipping.

You will have the tracking number once the package is shipped.

Other FAQs:
Why Choose Us
Turn Around Time
How to Order
What I Need to Provide
How It Works
Dimension Details
What is The Doll Made of
Customs and Import Taxes
Shipping & Damage Report
Returns & Exchanges